Protecting your privacy is part of building trust.

Aurora Multicultural Advisory Hub Inc. is committed to protecting the privacy and confidentiality of the people, communities, volunteers, partners and organisations we work with.

This Privacy Policy explains how we collect, use, store and protect your personal information.

Our Commitment

Aurora respects your privacy and handles personal information responsibly and transparently.

We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

Depending on how you interact with Aurora, we may collect:

Personal Information

  • Name
  • Email address
  • Phone number
  • Postal address
  • Organisation
  • Job title

Program Information

Where relevant to service delivery:

  • Community interests
  • Volunteer information
  • Program registrations
  • Event attendance
  • Feedback
  • Survey responses

Aurora only collects information that is reasonably necessary for our activities.

How We Collect Information

Information may be collected when you:

  • Contact Aurora
  • Complete a website form
  • Register for an event
  • Volunteer
  • Make a donation
  • Subscribe to updates
  • Participate in research
  • Partner with Aurora

How We Use Your Information

Aurora uses personal information to:

  • Respond to enquiries
  • Deliver programs
  • Manage volunteers
  • Process donations
  • Improve services
  • Share organisational updates
  • Meet legal obligations

We do not sell your personal information.

Sharing Information

Aurora only shares information where necessary, including with:

  • Government agencies (where legally required)
  • Service providers supporting Aurora
  • Professional advisers
  • Funding bodies (using aggregated or de-identified information where appropriate)

Security

Aurora uses appropriate technical and organisational safeguards to protect personal information from unauthorised access, misuse or disclosure.

Access and Correction

You may request access to, or correction of, your personal information by contacting Aurora.

Contact

Privacy enquiries:

privacy@auroramulticultural.org.au

Updates

Aurora may update this Privacy Policy periodically.

The latest version will always be published on this website.

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